Cookie Policy

Last updated: 04.06.2026

1. Introduction

This Cookie Policy explains how Oneplace, operated by The One Place To Be Ltd (“we”, “us”, or “our”), uses cookies and similar technologies when you visit our website, https://theoneplace.io (the “Website”). This policy should be read alongside our Privacy Policy, which explains how we use personal data more generally.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help websites function properly, remember your preferences, and collect information about how visitors use the site. Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for a longer period).

3. Types of Cookies We Use

We use the following categories of cookies:

a. Strictly Necessary Cookies

These cookies are essential for the Website to function correctly. They enable core functionality such as security, network management, and accessibility.

You cannot disable these cookies through our cookie settings.

b. Functional Cookies

These cookies allow the Website to remember choices you make (such as language or region) and provide enhanced, more personalised features.

c. Analytical / Performance Cookies

These cookies help us understand how visitors interact with our Website by collecting information anonymously. This allows us to measure and improve performance.

Examples include:

Pages visited
Time spent on the Website
Traffic sources

We only use these cookies with your consent.

d. Marketing Cookies (if applicable)

These cookies are used to track visitors across websites and display relevant advertisements. They may be set by us or by third-party advertising partners.

We only use marketing cookies if you give explicit consent.

4. Third-Party Cookies

Some cookies on our Website may be set by trusted third parties, such as:

Analytics providers (e.g. Google Analytics)
Embedded content providers (e.g. video or social media platforms)

These third parties may use cookies in accordance with their own privacy policies.

Cookies Used by the Sopro Plugin:

The Sopro Plugin uses cookies to enhance website performance, functionality, and analytics. Below is a summary of the cookies used by the plugin:

Regular Cookies

_obid

Purpose: Tracks unique visits to the site and relates them to the email campaign.

Expires: 1 year

Role: Performance / Analytical

_obid_visit

Purpose: Identifies a session across multiple pages; not linked to personal data.

Expires: 4 hours

Role: Advertising / Tracking

Webchat - Specific Cookies (Enabled Only If Webchat Function is Activated)

cuid_*

Purpose: Used as a session cookie in the webchat not linked to personal data.

Expires: 15 days

Role: Functional

5. Managing Your Cookie Preferences

a. Cookie Banner

When you first visit our Website, you will be presented with a cookie banner allowing you to:

Accept all cookies
Reject non-essential cookies
Manage your cookie preferences

b. Browser Settings

You can also control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

Useful links for managing cookies:

Chrome
Safari
Firefox
Edge

6. Legal Basis

Under UK GDPR and the Privacy and Electronic Communications Regulations (PECR):

Strictly necessary cookies are used on the basis of legitimate interest
All other cookies are used only with your consent

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or how we operate. Any updates will be posted on this page with a revised date.

8. Contact Us

If you have any questions about our use of cookies, please contact:

The One Place To Be Ltd (trading as Oneplace)

Email: [email protected]